Placing an Order
How do I place an order?
- Browse & Add Items: Once you find an item you like, you must select the colour, fit (when applicable) and size you want. After you’ve made your choice, add the
items to your shopping bag. Once you've finished shopping, click on the shopping bag icon at the top right of the page. - Review & Edit Bag: Review your chosen items in the bag. Adjust quantities or remove items. To edit details, such as colour or size, click on the item and make changes.
- Checkout: When ready, click "Checkout" or select a fast payment option.
- Enter Your Delivery Information: Fill in your delivery information and select the shipping method.
Please note, we’re also offering in-store pickup for online purchases or the option to reserve items at our store location. - Pay for Your Order: You can place your order using Visa or MasterCard.
- Review & Confirm: Review your order, shipping and payment details. When everything looks good, confirm your order. You'll receive a confirmation email shortly after placing the order.
Can I place an online order over the phone?
Yes, our Customer Care team will be more than happy to place your order over the phone. Please feel free to contact us at +1 587 716 3653.
Can I save my items in my shopping bag?
You can add items to your shopping bag, and we’ll automatically save your selection for you. We’ll save your items for 2 business days, but we can't reserve
them. Once an item sells out, the item will be unavailable at checkout.
What if an item is unavailable after ordering?
We strive to fulfill your order completely, but sometimes certain items may become unavailable. If this happens, we'll send you an email to let you know about any changes to your order. Rest assured, you won't be charged for items that we can't ship.